Common Login Issues

Last updated: February 2026

Having trouble logging in? Here are solutions to the most common issues.

Forgotten Password: Click 'Forgot Password' on the login page and follow the reset instructions sent to your email.

Account Locked: After 5 failed login attempts, your account is temporarily locked for security. Wait 15 minutes or contact support.

Browser Issues: Clear your browser cache and cookies, then try again. Ensure JavaScript is enabled.